Job Details

Description We are looking for a Customer Service Representative to support daily front office operations in Sparks, Nevada. This Contract to permanent position is ideal for someone who can provide courteous service, manage administrative tasks accurately, and remain composed in challenging customerinteractions. The person in this role will serve as a key point of contact for visitors and callers while helping process payments and documentation with a high level of attention to detail.Responsibilities:- Welcome customers at the front counter and provide attentive assistance with service-related questions and requests.- Answer incoming calls, respond to routine inquiries, and place outbound calls when follow-up is needed.- Receive and process customer payments accurately while maintaining complete and organized transaction records.- Support front office operations by handling clerical work such as filing, data entry, and preparing required documents.- Assist customers with vehicle release procedures and explain next steps clearly in time-sensitive situations.- Address escalated concerns calmly and courteously, working to resolve issues for upset customers in a respectful manner.- Review forms and paperwork carefully to ensure accuracy, completeness, and compliance with office procedures. Requirements - At least 2 years of experience in customer service, front desk support, or a similar administrative role.- Proven ability to handle high-volume customer interactions in person and over the phone.- Experience with payment collection, cash handling, or transaction processing.- Strong attention to detail when completing forms, records, and other office documentation.- Comfortable managing inbound and outbound calls while maintaining professionalism.- Ability to stay calm under pressure and respond effectively to difficult customer situations.- Proficiency in general clerical and receptionist duties, including filing, order entry, and basic office support. TalentMatch®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( and Privacy Notice ( .