A leading financial services firm is seeking a Senior Manager, Premium Support Engineer to be the main technical authority for enterprise customers. This role bridges software engineering and technical account management, driving success in sensitive air-gapped environments. With a focus on AWS technologies and security configurations, the ideal candidate will manage client relationships and advocate for feature requests. This position is remote and involves collaboration with high-scale software systems, making it a critical role in supporting customer needs and technical excellence.#J-18808-Ljbffr