Job Details

A company is looking for a Technical Product Specialist, Decision Support.Key ResponsibilitiesInvestigate and resolve complex customer-reported issues related to data and system functionalityAnalyze data discrepancies using SQL and system knowledge to identify root causesDocument customer interactions and collaborate with cross-functional teams to improve system reliabilityRequired Qualifications2+ years of experience in enterprise software, preferably in technical support or a customer-facing roleStrong SQL skills, including the ability to write and troubleshoot complex queriesAbility to understand and work within relational data modelsProven ability to learn new technologies and systems quicklyExperience managing multiple priorities in a fast-paced environment