Job Details

Position: L2 Technician

Location: Reno, Nevada

Duration: 6 Months

Experience: 2-5 years

Rate: $40/hr

Job Description: We are looking for an L2 Technician to provide advanced troubleshooting, hardware maintenance, and technical support for server and network infrastructure in a datacenter environment. This role involves deeper problem isolation, component replacement, firmware management, and assisting network administrators.

Key Responsibilities

• Troubleshoot a variety of servers and isolate the problem that the server is encountering
• Order replacement parts and install them in servers; ship back defective parts to respective vendors
• Update firmware on servers to ensure the latest version is installed
• Configure IP addresses and default login credentials on servers
• Reach out and assist network administrators on any issues they are having with a server, which can range from:
• Replacing broken or damaged cables
• Re-routing cables to different ports on the server or switch
• Replacing optics on both server and switch ports
• Changing out parts and installing upgraded versions of those parts in servers
• Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on the device

Assist network administrators who reach out requesting specific