Job Details

1st Shift: Monday - Thursday, 8:00am - 5:00pm

Job Description

The Receiving Associate is responsible for the accurate and efficient receipt of incoming inventory items, ensuring they match the corresponding purchase orders and meet quality standards. This role involves careful inspection, data entry, and maintaining organized records.

Key Responsibilities:

• Receive, unpack, and meticulously inspect all incoming customer returns (RMAs), verifying contents, quantities, and serial numbers against return documentation.
• Evaluate the condition of returned merchandise (e.g., new, used, defective, damaged) and accurately sort items for their correct disposition, such as return-to-stock, refurbishment, or scrap.
• Accurately log all return details, product conditions, and final dispositions into the Warehouse Management System (WMS) or ERP to ensure precise inventory records and timely customer crediting.
• Identify and report any discrepancies between the physical return and the RMA paperwork (e.g., wrong item, missing parts, unexpected damage) to the appropriate team.
• Inspect the quality, condition, and quantity of any incoming goods, and allocate them to the appropriate space in the warehouse.
• Provide punctual receipts, forms and communication to the Inventory Team regarding all inbound deliveries on correct and incorrect quantity and item deliveries. Additionally, any overage, shortages, and damage products will be documented and communicated to the Inventory Team for escalation.
• Transfer stock items inside the warehouse using a pallet jack or forklift when applicable.
• Ensure picking locations are properly stocked and correctly labeled
• Ensure all overstock pallets are properly labeled and put away
• Ensure work area is clean and organized, and free of potential hazards
• Frequently moves boxes weighing up to 100lbs across the warehouse for various needs
• Stand, walk and sit; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds.
• May work in a warehouse with varying temperatures.
• Report issues, problems and/or observations on a daily basis Supervisor.
• All other duties assigned to help assist with the daily functions of the warehouse.

Required Skills and Attributes:

• Competence in a myriad of warehouse tasks, to include such things as inventory counts; QC shipping parcel and LTL; receiving incoming Inventory shipments; loading trailers; stacking product on pallets; scanning and documenting outgoing shipments; etc.
• Attention to detail, willing attitude, and critical thinking skills
• Ability to work alone or with a team
• Ability to lift and move heavy items as needed
• Ability to multitask
• Capable of consistently working a 40-hour work week.

Qualifications:

• Solid, consistent, work history
• Good communication and teamwork skills.
• Familiarity with inventory management software and computer literacy.
• Must be able to maintain working conditions (safety, quality, cleanliness, & costs)
• Must be able to assist in improving a system of production control, standard operating procedure, safety, quality control, and performance.

Physical Requirements:

This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 50+ lbs, bending, stooping, computer work, and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.

EEO Statement:

Signature Solar is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.