Job Details

Marriott Hotels - 13031 Ritz Carlton Highlands Court - Responsibilities: Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out.; Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties.; Respond to requests for visitor information, special arrangements, activities or services by making arrangements or identifying appropriate providers.; Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation.; Stand, sit, or walk for an extended period of time or for an entire work shift.