Job Details

Dispatcher - Reno

Job Category: Operations

Requisition Number: DISPA005944

Posted: February 19, 2026

Full-Time

Rate: $27.73 USD per hour, with a scheduled increase to $39.67 per hour effective in July.

This is an on-site position.

Description

Pay Rate: $27.73 per hour, with a scheduled increase to $39.67 per hour effective in July.

This is an on-site position.

Knowledge and Experience:

• High school diploma or G.E.D
• 3 years of field experience of equivalent.
• Must have a valid driver license. CDL Class B preferred.
• Microsoft Office systems experience
• Multiline phone experience
• Experience working in a highly fast-paced environment.
• Experience working in a highly stressful position.
• Effective oral and written communication skills.
• Ability to effectively interpret contract rules and requirements.
• Experience in problem solving.

Skills:

• Multitasking
• Good judgment skills
• Demonstrated excellent written and oral communications and organizational skills.
• Ability to handle stress, including emergency situations.
• Computer skills, frequent use of keyboard & mouse.
• Ability to effectively decipher maps.
• Reasoning skills and decision making.
• Contract interpretation skills
• Excellent organization and multi-tasking skills
• Must be able to bend, twist, reach, stretch and lift up to 30lbs.

Key Accountabilities:

• Supervise drivers in directions and immediate situations.
• Coordinates dispatching of drivers by receiving and transmitting radio calls.
• Inputs and retrieves computer data quickly.
• Answers questions and provides information to the drivers and clients over the telephone.
• Makes entries into automated computer system.
• Maintains accurate, up-to-date files and logs.
• Assists drivers in ensuring clients are delivered in a timely manner.
• Handles emergencies as they arise.
• Assembles schedules for the following day of service.
• Clearly documents all cancellations and no shows.
• Assists in other departments as needed.
• Effectively communicates any problems or issues with managers as situations arise.
• Creative thinking, problem solving, reasoning, and decision-making abilities.
• Email and Internet Microsoft Office Applications Suite
• May be able to sit for 6+ hours a day.
• Must use computer keyboard and monitor for 6+ hours a day.
• Answer multi-line phones

Additional Statements:

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. If applying for a safety sensitive position, it may require a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.