Job Details

CAI is a leading provider of digital work execution platforms designed to enhance operational efficiency and drive productivity in industrial environments. CAI's platform leverages advanced technology to convert complex, paper-based procedures into streamlined, digital workflows. By enabling real-time data collection and integration, CAI facilitates greater visibility into work processes, allowing organizations to make informed decisions, optimize performance, and ensure compliance.

In addition to robust workflow management capabilities, CAI emphasizes data-driven insights to fostercontinuous improvement. CAI's solutions are tailored to address the unique challenges of industries such as manufacturing, energy, and pharmaceuticals, helping organizations achieve higher operational standards and reduce costs. With a commitment to innovation and user-centric design, CAI empowers businesses to transition from traditional practices to a modern, digital approach, driving growth and enhancing efficiency.

Come Join the CAI Team

At CAI, we pride ourselves on fostering a vibrant and inclusive culture where collaboration is at the heart of everything we do. We believe that working together across diverse teams not only drives innovation but also builds a supportive environment where everyone's contributions are valued. Our commitment to continuous learning and development is central to our ethos; we invest in career development and mentorship opportunities to help our employees thrive and expand their skill sets. With a clear focus on personal and professional growth, we offer a dynamic career path that encourages ambition and rewards dedication, ensuring that each team member has the opportunity to reach their full potential and advance within the organization.

We believe greatness happens when the makers of our world -- the industrial heroes who build things, fix things, grow things, and dig things -- are empowered by technology and data-assisted intelligence instead of being hampered by paperwork and analog processes. We are developing powerful, user-centric software that is creating better outcomes, more work opportunities, and awesome products at some of the largest companies in the world. At Parsable, you'll find a team hungry for your great ideas and innovative thinking, and when you take your seat on our rocket ship, your efforts and insights will help us move the needle even faster. We think you'll agree that Parsable is one of the most unique missions you'll find in a high-growth, Silicon Valley-based company today.

About the Role

The Senior Product Manager (SPM) for Parsable owns the product strategy, roadmap, and execution for CAI's connected worker platform. This role is responsible for delivering measurable customer and business outcomes by aligning product innovation with manufacturing and industrial operations use cases, including digital work instructions, operator workflows, compliance, quality, and frontline productivity.

This is a high-impact role requiring strong product judgment, cross-functional leadership, and the ability to translate complex operational needs into scalable SaaS solutions. The SPM will work closely with Engineering, UX, Sales, Marketing, Customer Success, and Services to drive adoption, retention, and revenue growth.

Key Responsibilities

Product Strategy & Vision

• Owns the Parsable product vision and multi-year roadmap aligned to CAI's portfolio strategy and growth objectives.
• Clearly articulate the value proposition for connected worker solutions for Process manufacturing.
• Identify and prioritize opportunities for differentiation, expansion, and integration within CAI's broader product ecosystem.

Customer & Market Leadership

• Serve as the voice of the customer through continuous engagement with customers, prospects, CABs, and customer-facing internal teams.
• Conduct market, competitive, and user research to inform roadmap decisions and investment tradeoffs.
• Translate operational workflows into intuitive, scalable digital experiences for frontline workers and supervisors.

Go-to-Market & Commercial Impact

• Collaborate with Sales, Marketing, and Enablement on positioning, pricing input, packaging, and launch readiness.
• Support pipeline growth through product storytelling, demos, and strategic customer engagements.
• Track adoption, retention, and ARR impact of key product initiatives.

Portfolio & Metrics Ownership

• Define and track product KPIs such as adoption, engagement, retention, time-to-value, and customer satisfaction.
• Use data to evaluate roadmap effectiveness and inform continuous improvement.
• Contribute to executive-level product reviews and portfolio planning.

Required Qualifications

• 7+ years of Product Management experience in B2B SaaS or enterprise software.
• Proven experience owning a complex product end-to-end, from strategy through execution and GTM.
• Strong understanding of manufacturing, industrial operations, or frontline workforce workflows.
• Experience working closely with Engineering in an agile environment.
• Ability to influence without authority across highly cross-functional teams.
• Excellent written, verbal, and executive-level communication skills.

Preferred Qualifications

• Experience with connected worker platforms, MES, EHS, quality, or operational excellence software.
• Familiarity with regulated or compliance-driven industries.
• Experience operating within a multi-product or portfolio-based organization.
• Background in scaling SaaS products with enterprise customers.

CAI Software is an "EEO/Veterans/Disabled employer."

Equal Employment Opportunity

CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, , genetic information, marital status, veteran status, or any other basis protected by local, state or federal law.

Disability Accommodation

CAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us at ...@caisoft.com or send an e-mail with your specific accommodation request.

Work Authorization

Applicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA).

Pay Transparency Nondiscrimination

CAI Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.