Job Details

Position Summary

The purpose of this position is to ensure exact recording of revenue transactions in accordance with established policies, local, state, and federal guidelines, and to maintain census records in the Accounts Receivable system for accurate billing. The position is alsoresponsible for the proper application and reconciliation of all electronic and manual deposits. This position will develop and maintain a good rapport with Business Office staff and interrelated departments. Other relevant duties as may be assigned by the AR Supervisor or designee.

Essential Functions and Responsibilities

• Ensures CAPLICO Core Values and Code of Conduct are adhered to at all times.
• Ensures compliance with Resident Rights and HIPAA policies at all times.
• Maintains accurate daily census, including resident units and number of residents in and out of the community. Records admissions/discharges/transfers according to community procedures.
• Provides census information to designated vendors/providers for billing purposes.
• Enters all cash receipts in PCC. Notifies the community of any significant over- or underpayments.
• Saves all cash documents according to established procedures.
• Reviews and updates the Daily Cash Log by reconciling the PCC Cash Receipts Journal to the Daily Cash Log.
• Enters all new ACH and Credit Card authorizations in Wells Fargo CyberSource and ensures all recurring transactions are reviewed and updated each month.
• Enters ancillary charge batches.
• Processes refunds and write-offs.
• Generates monthly statements and distributes to the community.
• Performs PCC Month End Close and uploads all documents to the Month End Close Application.
• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• May perform other duties as assigned.

Working Conditions

• Works in a remote environment
• Is subject to frequent interruptions.
• Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
• Is involved in community/civic health matters/projects as appropriate.

Physical Demands and Sensory Requirements

• (With or Without the Aid of Mechanical Devices)
• Must be able to move frequently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable the senses to function adequately to ensure that the requirements of this position can be fully met (e.g., accurately read measurements on resident-related equipment such as thermometers, monitors, gauges).
• Must be able to function independently, have personal integrity, flexibility, and the ability to work effectively with residents, employees, visitors, and support agencies.
• Must be in good general health and demonstrate emotional stability.
• Must be able to relate and work with the disabled, ill, elderly, emotionally upset, and at times, hostile people within the community.
• Ability to stand/walk up to two hours a day, sit up to eight hours a day,
• Must be able to occasionally lift/carry up to 20 pounds.
• Requires sufficient mobility to access the workplace.

Specific Requirements

• Must be able to read, write, speak, and understand the English language.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.
• Possess the ability to make independent decisions when circumstances warrant such action.
• Ability to be calm and level-headed in emergencies.
• Ability to seek out new methods and principles and be willing to incorporate them into existing resident care practices.
• Follow written and oral instructions.
• Must be capable of operating a computer, copier, postage meter, fax machine, intercom, and telephone system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets, and e-mail.

Minimum Qualifications

• High School diploma or GED.
• 2-5 years of Business office experience.
• Must have basic knowledge of cash posting and reconciliation processes.
• Prior office experience in a healthcare setting preferred.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at