Job Details

Description:

At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. At Osteria Sierra, we offer warm alpine hospitality paired with rustic Italian cuisine, all setagainst the beauty of Lake Tahoe.

Position Summary

The Greeter is the first point of contact for guests dining at Osteria Sierra and is responsible for setting the tone of the dining experience. This role includes welcoming guests, managing reservations, coordinating the flow of the dining room, and assisting with guest inquiries and seating in a professional and friendly manner.

Responsibilities

• Greet guests upon arrival with a warm, welcoming demeanor

• Manage reservations and walk-ins using the restaurant's seating system

• Provide accurate wait times and maintain efficient table rotation

• Escort guests to their tables and present menus

• Answer phones, take messages, and assist with general guest inquiries

• Collaborate with servers and management to ensure smooth dining room operations

• Maintain cleanliness and organization of the host stand and entrance area

• Follow Hyatt and local safety and sanitation standards

Qualifications:

• Previous host/hostess or customer service experience preferred

• Excellent communication and interpersonal skills

• Ability to multitask and stay organized in a fast-paced environment

• Professional appearance and positive attitude

• Must be able to stand for extended periods

• Availability to work evenings, weekends, and holidays as needed

Full-Time Colleague Benefits Include:

Competitive pay and eligibility for annual incentive bonuses

Health, dental, vision, and life insurance (after 30 days)

401(k) with company match

Paid vacation, sick leave, and holiday pay

Discounted and complimentary hotel night stays worldwide

Free colleague meals during shifts

Education and wellness reimbursement up to $2,000 per year

Career growth and cross-training opportunities

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Equal Opportunity Employment

Hyatt is an equal-opportunity employer.

R C R S SO GI NI D V

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-NV-Incline Village

Organization: Hyatt Regency Lake Tahoe Resort, Spa and Casino

Pay Basis: Hourly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: INC005985

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.