Job Details

ESSENTIAL DUTIES AND RESPONSIBILITIESPrimary duties and responsibilities include, but are not limited to, the following:* Promptly welcome all guests and ensure they receive responsive, professional, and gracious service always. Anticipate the guests' needs and respond appropriately with a senseof urgency to maintain a productive working relationship with all guests and deliver necessary items.* Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and other team members.* Clear tables after guests leave, promptly clean tabletops/seating area, thoroughly clean the booths and chairs, and take tableware to the dish room.* Assist servers in pre-bus and busing tables. Pre-bussing includes clearing, wiping tabletops, chairs & booths, and setting tables.* Help set up to-go/pick up area and help deliver to-go orders to host desk to be picked up by guests.* Refill beverages as necessary.* Set and reset tables and side stations before, during and after service periods.* Deliver food orders to tables.* Ensure all machines are cleaned properly.* Fold/roll napkins when needed and keep silverware polished.* Reset tables in a timely and efficient manner.* Participate in Pre-Shift meetings and learn new menu items.* Assist the kitchen in expediting the service process to maintain the flow of service.* Maintain general cleanliness in dining room during service periods.* Responsible for taking, compiling and delivering and putting away warehouse orders.* Any other duties as assigned within the scope of this position.KNOWLEDGE/SKILLS/ABILITIES* Knowledge of and ability to identify menu products.* Must be able to work in a team environment.* Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.* Knowledge of the dish room, including separating silverware, dishes & glassware appropriately* Candidate must be able to communicate in English, both in written and oral form.* Ability of simple reading, math, writing and task completion skills is required.* Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.* Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.* Must be a minimum of 21 years of age.EDUCATION and/or EXPERIENCE* Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.PHYSICAL DEMANDS* While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.* Must be able to push/pull and lift/carry 50lbs or less frequently.* The team member will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.* Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.* The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENT* Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.* The noise level in the work environment is usually moderate.* Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.