Job Details

Senior Product Manager - Customer Facing Apps

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

We are seeking an experienced Product Manager. You will lead the development, enhancement, and management of logistics products that cater to the needs of the market. Working closely with cross-functional teams, you will drive the strategic vision, product strategy, and execution to deliver innovative logistics solutions. Your role will involve deep market research, understand customer needs, and translate them into actionable product strategies while providing mentorship to junior product managers.

Essential activities include but are not limited to:

• Conduct comprehensive market research to identify market trends, customer pain points, and competitor offerings in the logistics industry.
• Analyze market data, customer feedback, user-journey and industry insights to identify new product opportunities and make data-driven decisions.
• Pitching product solutions to the leadership justifying the business case for tech roadmap prioritization Define the strategic vision, goals, and roadmap for logistics products, aligning them with business objectives and market needs.
• Collaborate with stakeholders to prioritize features, define requirements through effective PRDs, and create a clear and actionable product roadmap.
• Work closely with engineering and design teams to translate product requirements into well-defined specifications and user stories.
• Lead the product development process, including sprint planning, backlog prioritization, and ensuring the timely delivery of high-quality logistics solutions.
• Develop comprehensive go-to-market strategies, including product positioning, messaging, pricing, and sales enablement materials.
• Collaborate with marketing and sales teams to drive successful product launches and support ongoing sales efforts.
• Monitor key product performance metrics, customer satisfaction, and market adoption to identify areas for improvement and optimization.
• Continuously gather customer feedback, market insights, and industry trends to refine and enhance logistics products.

Basic qualifications:

• Bachelor's degree.
• 5+ years of experience as a Product Manager, preferably within both startup and complex environments
• Crystal clear written, spoken, and presentation skills, with a bias toward over-communication and inclusivity
• Understand the software development lifecycle, and ability relentlessly prioritize based on data, and focus on key deliverables.
• Experience crafting long term vision and quarterly roadmaps from market insights and customer research
• Business acumen with curiosity to learn and become an expert on a complex product
• Proven experience transforming independent products into a cohesive platform

Preferred qualifications:

• Advanced degree (MBA a plus)
• Superior analytical and quantitative skills, comfortable with complex data
• Experience working cross-functionally with UX design and multiple software development teams
• High threshold for working in an ambiguous, fast paced environment
• Ability to work independently, strong attention to detail, and a passion for executing strategy to deliver business results
• Experience presenting to senior leadership