Job Details

Residential Security Agent

Surefox North America Inc is a veteran owned company that prides ourselves on creating a diverse and unique culture of trained and talented individuals. We are currently seeking an experienced Residential Security Agent with high integrity and professionalism who can join our team here in the Bay Area or outside of California. You will be working on uniquely assigned projects under the guidance of the Team Leader and Program Managers for our top Silicon Valley clients. In your day‑to‑day role as a Residential Security Agent, you will act as a liaison between Surefox and its clients while providing physical security at their residence. All duties will be performed in accordance with client policies and procedures, and all state and federal regulations.

Other responsibilities include, but are not limited to, responding to emergency events, medical and non‑medical issues, incident detection, observation, physical security, overwatch and reconnaissance of assigned clients, staffing deficiencies, and handling client requests promptly.

We are looking for someone with exceptional observational skills, a conscientious attention to detail, the ability to work independently, and the capability to liaise and coordinate with supporting teams, agencies, or vendors to meet client security requirements. The selected individual must be flexible, able to respond to dynamic situations with sound judgment, and capable of performing duties on a national and international level. Veterans and individuals currently in the military reserve are especially encouraged to apply. Visa sponsorship is not offered for this position.

The compensation for this position is $30.00 per hour.

What you will do:

• Develop relationships with clients, facilitate collaboration, and influence informally across different departments within the team
• Track and report on program performance assurance and compliance requirements within the provided guidelines
• Manage and monitor surveillance equipment and access points
• Maintain a log of all activity occurring at the residence
• Screen all incoming mail
• Perform security patrols of designated areas on foot or by vehicle while monitoring access
• Watch for unusual activity and respond immediately and safely to emergency situations on‑site
• Contact the police or fire department when necessary
• Permit authorized persons to enter property and monitor entrances and exits
• Observe departing personnel to protect against theft of company and/or client property
• Prepare reports on accidents, incidents, and suspicious activities
• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner
• Attend project meetings upon request to assess the security implications of proposed changes
• Work independently and adapt to various work‑paces while maintaining a high level of attentiveness and energy
• Be responsible for client and family safety, as well as safeguarding client assets
• Conduct ongoing threat, risk, and vulnerability assessments
• Operate motor vehicles safely and legally
• Maintain up‑to‑date knowledge of local emergency services, routes, and points of interest within a given area of responsibility
• Operate in a low profile and low footprint capacity
• Follow Residential Security Operating Procedures and Guidelines
• Comply with Surefox policy and procedures

What Is Required

• Must be eligible for employment within the United States
• Must be at least 18 years old per state licensing guidelines
• Must pass an extensive background check and drug screening
• Must live within driving distance or be willing to relocate
• Must have a current BSIS guard card or be eligible to qualify for a guard card
• Must have a high school degree or equivalent
• Demonstrated competence in reacting to and handling emergencies
• Ability to communicate effectively with people at all levels and from various backgrounds
• Good judgment and ability to make timely, sound decisions
• Ability to understand and follow written and verbal instructions
• Ability to work independently and as a team member
• Must pass the Protective Operations Surefox Physical Agility Test (PO SPAT)
• CPR, First Aid, and AED certification for all ages is required
• Valid U.S. driver's license
• Valid U.S. passport
• Ability to work nights and weekends as required
• Ability to work autonomously, domestically and internationally
• Operational understanding of today's technology across all platforms
• Strong writing and interpersonal skills

What Is Desired

• Security or law enforcement related experience preferred
• Military background is a plus
• Report writing experience preferred
• Experience working with families and children in a high net worth environment
• International experience

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management

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