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Job Details

Police Dispatch and Records Assistant (40 hrs/wk 260 Days)

  2025-11-11     Washoe County School District     Reno,NV  
Description:

Education Support Professionals - ESP/Classified - Other

Job Number 200#######

Start Date

Open Date 11/07/2025

Closing Date

RECORDS DISPATCH ASSISTANT

SUMMARY DESCRIPTION

The Records/Dispatch Assitant for the Washoe County School District (WCSD) Police Department provides essential support by ensuring the efficiency and accuracy of police records and dispatch operations. This role assists in managing and processing a range of administrative and operational tasks to support law enforcement activities across the district, working under the supervision of the Communications and Records Manager. The assistant upholds compliance with departmental policies, federal and state regulations, and public safety standards, handling sensitive information confidentially while offering clerical support to dispatch and records personnel to enhance school community safety. The position requires regular attendance and the ability to multitask, aligning with the department's dedication to safety, equity, and operational excellence. This role seeks a dependable individual to support vital police functions through meticulous record management and dispatch assistance, fostering a secure and informed school environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Processes trespass warnings with precise documentation for enforcing restricted access to school premises.
  • Manages Sexual Offender Notifications by collecting, verifying, and distributing vital safety information to staff and authorities.
  • Assists with citation functions through Brazos system entries to support traffic and behavioral enforcement.
  • Contributes to National Incident-Based Reporting System (NIBRS) tasks by compiling and submitting accurate crime data as required by law.
  • Handles warrant processing to ensure timely law enforcement action.
  • Updates Alliance (CAD) information-including employee details, beats, locations, and call types-to maintain a reliable Computer-Aided Dispatch system.
  • Coordinates the scheduling of officer training sessions to ensure compliance with certification requirements.
  • Assists in preparing statistical reports for departmental performance reviews.
  • Supports the processing of background checks for new hires to maintain personnel integrity.
  • Manages the logging and retrieval of evidence for investigations.
  • Facilitates the distribution of emergency communication alerts to school staff during incidents.
  • Assists in maintaining the department's fleet maintenance logs to ensure operational readiness.
  • Performs police dispatching by receiving and relaying emergency calls, coordinating officer responses, and maintaining accurate call logs.
QUALIFICATIONS

Any combination of education and experience that could likely provide the required knowledge and skills is qualifying. A typical way to obtain knowledge and skills would be:
  • Education: Equivalent to a high school diploma.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge (What you know)
  • Organizational Skills: Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
  • Attention to Detail: Precision in handling sensitive data and documentation to ensure accuracy and compliance.
  • Technical Proficiency: Competence in using records management software, CAD platforms, and other computerized systems, with a willingness to adapt to new technologies.
  • Communication Skills: Clear and professional interaction with dispatchers, officers, and school staff, especially during emergencies.
  • Discretion and Confidentiality: Capacity to handle sensitive information with integrity and maintain strict confidentiality.
  • Problem-Solving: Quick thinking and resourcefulness to address operational challenges and support law enforcement needs.
  • Team Collaboration: Effective cooperation with colleagues to streamline processes and enhance departmental efficiency.
WORK ENVIRONMENT / PHYSICAL DEMANDS

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Lifting objects up to 25 lbs.: Rarely

Lifting objects over 25 lbs.: Rarely

Sitting for extended periods: Continuously

Standing for extended periods: Occasionally

Walking for extended periods: Rarely

Bending or stooping: Rarely

Reaching above shoulder height Rarely

Pushing/pulling objects: Rarely

Climbing stairs or ladders: Rarely

Operating heavy machinery: Never

Exposure to outdoor weather conditions: Occasionally

Exposure to loud noises: Continuously

Working in confined spaces: Rarely

Working at heights: Never

Working with hazardous materials: Never

Repetitive hand or arm movements: Never

Definitions:

Never: The activity or condition does not occur.

Rarely: The activity or condition occurs less than 10% of the time.

Occasionally: The activity or condition occurs 10-30% of the time.

Frequently: The activity or condition occurs 30-60% of the time.

Continuously: The activity or condition occurs more than 60% of the time.

THIS JOB SPECIFICATION SHOULD NOT BE CONSTRUED TO IMPLY THAT THESE REQUIREMENTS ARE THE EXCLUSIVE STANDARDS OF THE POSITION. INCUMBENTS MAY BE REQUIRED TO FOLLOW ANY OTHER INSTRUCTIONS, AND TO PERFORM ANY OTHER RELATED DUTIES AS MAY BE REQUIRED BY THEIR SUPERVISOR.

The Washoe County School District is committed to providing a safe and respectful learning and working environment for all students, staff, and visitors. The District prohibits bullying, cyber-bullying, harassment, sexual harassment, and/or discrimination based on an individual's actual or perceived race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, genetic information, veterans or military status, marital status, disability or the presence of any sensory, physical or mental handicap in any of its educational programs/activities and employment, or in any program or activity conducted or funded by the U.S. Department of Agriculture. The District prohibits discrimination against any youth group listed in Title 36, as a patriotic society, (i.e. Boy Scouts of America) from access to public school facilities use.

Equal Opportunity Employer Statement

Washoe County School District is proud to be an equal opportunity employer. The Washoe County School District is committed to providing all applicants and employees equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military status, or other characteristics protected by applicable law. Here at Washoe County School District, we are a diverse group of people who honor the differences that drive innovative solutions to meet the needs of our students and employees. We believe that through a culture of inclusivity, we have the power to reflect on the community we serve.

Site(s) School Police

Internal Job Number 2025-26-E257177

Salary

Grade 21

Sch A: $21.44 (entry step)
Sch B: $25.78 (entry step

Salaries are subject to adjustment and may increase and decrease each fiscal year.

New employees hired by Washoe County School District are normally placed on the entry step (step one) of the grade of the position. View salary schedules here.

Additional Job Information

Benefit packages are available for all employees, eligible employees who are regularly scheduled to work 27.5 hours per week or more receive full benefits of the District which include but are not limited to;
  • No waiting period on Medical, Dental, Vision and Life Insurance
    • Employees may select an insurance plan wherein WCSD contributes 100% of insurance premiums.
  • Sick Leave, Holiday Pay and Vacation Pay
  • Public Employees Retirement System (PERS)
    • Contribution options will be explained in detail during the New Employee Orientation.
  • Salary Increases
  • Longevity Bonuses
  • Guidance Resources
  • And More - Visit our Benefits page for more information.

Temporary employees working less than 6 months do not receive benefits.

New employees will be fingerprinted upon hire and every five years thereafter and will have $58.50 deducted from their first paycheck to help defray the cost of fingerprinting. Non-licensed employees will have $58.50 deduction when their fingerprints are completed every five years. Fingerprint fees are subject to change.

Any applicant who would like to request a reasonable accommodation in any step of the selection process should contact Human Resources at (775) ###-####.


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