Job Details

Overview

As a General Manager at SIXT, you'll lead a branch with 50+ employees, oversee operations and ensure a first-class customer experience. You'll use your leadership and sales expertise to develop your team, manage the fleet, and boost profitability. The role offers attractive bonuses, a company car, and development opportunities with a yearly salary of at least $75,000 plus a bonus.

Responsibilities

• Oversee all rental transactions, ensuring smooth operations and a premium customer experience while handling escalated service issues professionally
• Drive revenue growth by managing branch market penetration, setting competitive pricing, and achieving sales targets
• Lead, train, and mentor the team, including Management Trainees, Rental Sales Agents, and Return Agents, fostering development and career growth
• Manage cost control, monitor expenses, and ensure adherence to company standards and operational processes
• Conduct regular performance reviews, organize staff meetings, and maintain a motivated and well-informed team environment

Qualifications

• Experience & Education: A Bachelor's degree with at least 10 years of experience in sales or customer service, including 5–7 years managing airport rental car locations, with proven leadership skills; rental industry experience is a plus, but candidates with management backgrounds in hospitality (e.g., hotel management) are welcome
• Supervisory & Communication Skills: Strong supervisory and communication skills, with interpersonal and relationship-building abilities; multilingual ability is a plus
• Organization & Customer Service: Highly organized with excellent customer service skills
• Work Authorization & License: Authorized to work in the United States, not requiring sponsorship now or in the future, at least 21 years old, valid driver's license with a clean record
• Work Hours & Travel: Able to work 40 hours per week, including day or evening shifts, and willing to travel up to 20% (some travel may be by airplane)

Benefits

• Comprehensive Health & Insurance: Medical, dental, vision, life insurance, critical illness, hospital indemnity, pet insurance, and 401k
• Paid Time Off & Sick Leave: PTO and sick leave with a balanced work-life schedule
• Branch Bonus Plan: Participation in a performance-based branch bonus plan
• Employee Assistance Program: Access support through the program
• Exclusive Employee Rentals: Employee rental rates with family options and exclusive discounts
• Uniform & Dry Cleaning: Full uniform and weekly dry cleaning at no cost

About us

We are a globally leading mobility service provider with revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines SIXT rent, SIXT share, SIXT ride, and SIXT+, giving customers access to a fleet of 350,000 vehicles, 4,000 cooperation partners, and around 5 million drivers worldwide. We operate in more than 110 countries at 2,000 rental stations, focused on top-tier customer experience and long-term stability.