Primary Skills: IT Support-Expert, Macintosh-Intermediate, Windows-Intermediate, VDI Machine-Expert, ServiceNow-Intermediate, Contract Type: W 2 Contract Duration: 12 Months Location: Reno NV (Onsite) Pay Range: $30.00 - $35.00 Per Hour Job Summary: IT Support Analyst Contractor and play a critical role in enhancing our employee computing experience. You will troubleshoot software, hardware, and connectivity issues both in-person and remotely, providing excellent customer service that aligns with company's mission and values. This role is perfect for those passionate about working in a fast-paced, high-tech environment, directly impacting employee satisfaction and productivity. Key Responsibilities: Troubleshoot software, hardware, and connectivity issues in person and remotely. Troubleshoot video conference issues and provide support for remote employees using various technologies. Log all service desk contacts into Incident Management System (ServiceNow). Assist in the installation, ...Support Analyst, IT, Support, Analyst, Staffing, Customer Service, Technology